COVID-19 Policy


COVID-19 Update

After maintaining our 'business as usual' plan for as long as we were able, as of 24th March 2020 we have made the difficult decision to temporarily close all Adel Professional stores following Government lockdown guidance. As a 'non-essential' trader, we feel it is our duty to ensure the safety of all customers and employees by taking this measure to close until the Government tells us that it is safe to resume trading as normal.

All online orders are still being processed; however, please be aware that due to exceptionally high numbers of orders, next day delivery is currently unavailable. Please see our Delivery & Returns page for further information.

You are also able to call 0114 284 2098 to place any orders over the phone. Please note that this is a temporary measure until we are able to resume business as normal.

In the interest of staff and customer safety, all Adel Academy training courses are also postponed. If you are booked onto any courses due to take place before 1st May, please contact your training venue to discuss alternative options. Please note that we may extend this postponement period if deemed necessary.

We will make every possible effort to ensure we are here as long as you need us to continue to support our industry through a very difficult period.

We will continue to review this policy in line with any changes in Government guidelines.

We look forward to supporting you all through these difficult times.

 

Love Team Adel x


Last updated 30th March 2020

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