Shopping in Store
All Adel Professional stores are now open for in-store shopping. Strict social distancing measures are in place so please ensure you follow all guidance when visiting our stores (you can find more details about the steps we are taking below).
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At Adel Professional the safety of our colleagues and customers is paramount. In line with the Government’s guidelines in relation to working safely in shops and branches, as a business, we have put together a risk assessment for each of our sites. A copy of each of these assessments is shown in each relevant site. Following these assessments we have put together the following policy to take immediate effect.
· All Stores have invoked strict social distancing measures including
o Clear floor tape for circulating a new one way system through the store.
o Floor stickers for queuing near the till.
o A maximum amount of people for each size store has been determined
o A safe queuing system outside each branch away from car parking spaces.
· Increased hygiene measures including:
o Safety screens for the cashier.
o Face coverings/visors recommended for all store staff.
o A sanitising station at the front of each store to clean hands & trolleys/baskets.
o Staff have been instructed to wash regularly and wear gloves when accepting deliveries from our warehouse & external deliveries.
o Clean down of each working station every hour.
· Staff will be temperature tested on entering the workplace
· Where possible we have limited the staff members allowed on site at any one time & paired them up together to minimise cross contamination.
· Non-essential visitors are not allowed on the premises till further notice.
· All non-critical meetings will not take place. If an urgent meeting is to take place, social distancing measures have been put in place.
Staff have been instructed to wash regularly and wear gloves when accepting any external mail.
Employees with the ability to work from home have been offered this option – those in the office environment have been socially distanced.
o No store visits unless business critical
o No office visit unless business critical
o All communication via phone/email
o If needed to be in stores or office, staff are not to make contact with any store members/customers or reps – the 2m rule must be fully observed at all times.
· Increased hygiene measures including:
o Face coverings/visors available for staff if necessary.
o Staff have been instructed to wash regularly and wear gloves when accepting deliveries from our stores & external deliveries.
· Social distancing measures have been put in place to reduce risk of cross contamination
Our Training academies will re-open on the 1st August in all stores. This area of our business has been given its own Risk Assessment in order to comply with the Government’s guidelines in relation to the working safely in shops & branches document & keeping workers and clients safe during COVID-19 in close contact services document. A copy of the Risk Assessment can be found in each Academy with the main points highlighted below:
· All academies have increased hygiene measures including:
o Mandatory face visors and 2 ply masks for all practical work provided by Adel Professional.
o A sanitising station in each Academy.
o Educators & students to wash regularly & wipe down stations every hour.
o Single/disposable tools where possible
o All other tools disinfected using the appropriate products between each student
· Social Distancing Measures
o All desks for theory parts of the sessions will be spaced 2m apart
o Lower class numbers to allow for social distancing:
- Hull: 2
- Scunthorpe: 2
- Doncaster: 2
- Sheffield: 4
- Derby: 4
- Huddersfield 4
- Bradford: 2
- Halifax: 2
- Louth: 2
- Barnsley: 4
- Leeds: 4
· Student Guidelines
o Temperature tested on arrival
o There will be no waiting areas – students are requested to arrive on time
o Arrive with minimal belongings.
o Mobile phones should be stored out of the way during the course to reduce additional touch points
o No hot drinks, snacks or lunches will be provided
o Student contact information will be kept on record for 21 days for the government test & trace programme
Field Sales Personnel
From 1st August our Field Sales personnel who are currently back in the business will be able to visit salons by appointment only. They will adhere to strict social distancing measures & will be wearing masks/visors and we will ask you to do the same.
· If you have any of the following symptoms, please do not enter the store:
o High temperature
o Continuous Cough
o Loss of Taste & Smell
Last updated 14th August 2020