Contact Us

Christmas & New Year

Please be aware that our customer service phoneline and email account will not be monitored after 5pm on Monday 23rd December until Thursday 2nd January.

It is advised that any queries be emailed to - all enquiries will be dealt with and responded to as soon as possible upon the team’s return.

By Phone

Our customer services team will be happy to help with any enquiry. Please feel free to call them on:

0114 284 2098


Monday - Friday: 9am - 5pm

Saturday & Sunday: Closed

By Email

You can contact us by email at and we’ll get back to you as soon as possible.

We aim to respond to all customer service emails within 24 hours, but cannot guarantee this during peak times.

By Post

Our head office is located at:

Unit 4
38 Roman Ridge Road
S9 1GB

Further Help

If you have lost your password please click here.

If you are looking for our store information please click here.

Please note all queries will be responded to during working hours.