How to Protect Your Salon Against COVID-19

In these difficult and uncertain times, we want you to know that we are here for you. ❤️

We appreciate that your biggest concern in the current climate will undoubtedly surround keeping your business flourishing with a steady flow of customers.

While it is currently the decision of every salon business owner to decide what is best for them and their employees, here are a few important things to bear in mind if you are aiming to maintain – as we are – the ‘business as usual’ stance.

• First and foremost, make sure you are frequently consulting the government website and World Health Organisation guidelines to ensure you stay up to date with the latest advice. Whether this is in terms of personal safety or business restrictions, it is essential that you are aware of your own compliance.
• Check in with your clients prior to their appointments to ensure they are well and, if necessary, reschedule any appointments that cause you concern. This is particularly important if your client has recently been abroad.
• We know hygiene is always important, but it is essential to ensure optimum hygiene of all surfaces, implements, staff, and customers. Be sure to sanitise between clients and make time to deep clean your salon at the end of each day.
• Ensure all staff wash their hands regularly for at least 20 seconds, in-keeping with NHS guidelines. Ditch the hand towels and use disposable paper towels instead.
• Provide antibacterial hand gel and gloves for all members of staff (make sure gloves are changed between clients).
• Encourage all customers to wash their hands in line with NHS guidelines upon entering and leaving the premises.
• Place antibacterial gel on workstations and in bathrooms for the use of all customers and staff.
• Consider contactless payment to avoid handling money. If your treatments cost more than the contactless limit, encourage clients to use chip-and-pin, ensuring the handset is sanitised before and after use. If these measures aren’t possible, wear gloves when handling money.
• Practice social distancing wherever possible. Consider temporarily rearranging your space to maintain the recommended 2m distance between clients.
• Be honest with your clients. No one knows how the virus or the government’s plans will escalate, but being transparent with your client base about the steps you are taking to ensure you comply with current guidelines is the best way to offer peace of mind and prevent excessive cancellations. Social media is a great way to keep in frequent contact with your clients and provide regular updates where necessary.

Most importantly, care for yourself, your staff, your customers, and your loved ones. Keep calm, carry on, and know that we will support you and our industry in any way possible.

For information on our own COVID-19 Policy, please click here. We will be sure to keep this updated as any developments unfold.